Privacy Policy

Effective October 22, 2026 · Vault Heist: Beat Puzzle

Vault Heist ("the game") is made by Vitrix Technology ("we", "us"). This policy explains what information is collected when you play, who collects it, and the choices you have. We wrote it to be read, so it is short.

In short: we do not ask for your name, email or any account. Your progress is saved only on your phone. The game shows ads from Google AdMob and uses Google Firebase to count crashes and see how levels are played; those services collect device information as described below. You can limit ad tracking at any time in your phone's settings.

1. Information the game keeps on your phone

Your progress (levels cleared, stars, gems, chosen raider, settings and whether you bought Remove Ads) is stored on your device only. We do not receive it. Deleting the app deletes it.

2. Information collected by our service providers

Provider	What it collects	Why
Google AdMob	Device identifiers (such as the advertising ID, if you allow it), IP address and the approximate location it suggests, ads you saw and tapped, app interactions, and diagnostic data	To show ads, measure them, limit how often you see them and prevent fraud. Ads may be personalised only where you have allowed it.
Google Firebase Analytics	An app instance ID, device model and OS version, country, levels started and finished, and in-app purchase events	To understand which levels are too hard or too easy and improve the game
Google Firebase Crashlytics	Crash reports and the device state when the crash happened	To find and fix bugs
Google Firebase Remote Config and Hosting	Your IP address when the game downloads settings or new level packs	To deliver game settings and levels 301 and up
Apple App Store / Google Play	Payment details for the Remove Ads purchase	To process the purchase. We never see your card or account details; we only receive confirmation that Remove Ads was bought.

We do not sell your personal information for money. When ads are personalised, AdMob's use of device identifiers may count as "sharing" for cross-context behavioural advertising under some US state laws; see section 4 to opt out.

3. Consent and tracking

iPhone: the game asks for permission to track through Apple's App Tracking Transparency prompt. If you choose "Ask App Not to Track", the advertising ID is not shared and ads are not personalised with it. You can change this in Settings › Privacy & Security › Tracking.

Android: you can reset or delete your advertising ID in Settings › Privacy › Ads (the path varies by phone).

Europe and the UK: if you play from a region that requires it, the game shows Google's consent form before any ad is requested, and respects your choice.

4. Your choices and rights

Because we do not hold an account or your name, we usually cannot link data to you. You can still contact us at info@vitrixtechnology.com to ask a question, request access or deletion, or object to processing, and we will help as far as we can and pass requests to Google where needed.

United States

Residents of California and other states with privacy laws may have the right to know, access, correct and delete personal information, and to opt out of its sale or sharing for targeted advertising. To opt out, turn off tracking (iPhone) or delete your advertising ID (Android) as described above, or email us. We will not treat you differently for using these rights.

Canada

Under PIPEDA and Quebec's Law 25 you may access and correct your personal information and withdraw consent. Contact our privacy contact at info@vitrixtechnology.com. You may also complain to the Office of the Privacy Commissioner of Canada.

5. Children

Vault Heist is a general-audience game and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through the game, contact us and we will work with Google to delete it.

6. How long data is kept

Progress on your phone stays until you delete the app. Data collected by Google is kept according to Google's retention settings: we set Firebase Analytics data retention to 2 months, and Crashlytics keeps crash reports for 90 days.

7. Security and transfers

All data sent by the game travels over encrypted connections (TLS). Google may process data in the United States and other countries where it operates, under its own safeguards.

8. Changes

If we change this policy we will update the date at the top. Important changes will also be shown in the game.

9. Contact

Vitrix Technology
Turku, Finland
info@vitrixtechnology.com