Support

Need help? Email info@vitrixtechnology.com. We usually reply within two working days.

How do I play?

Swipe to move one square. Every move is one beat, and guards, rovers, dogs and lasers move on the same beat. Tap Wait to let one beat pass without moving, which is how you get past a laser that is on. Reach the teal vault within the move limit. Open How to play on the home screen for the full tour.

I'm stuck on a vault

Tap Hint to see your next three moves as numbered footprints. Every vault is checked by a solver before release, so there is always a way through.

I bought Remove Ads on a new phone and still see ads

Open Settings in the game and tap Restore purchases. Make sure you are signed in with the same Apple ID or Google account you used to buy it.

I want a refund

Purchases are handled by the store. iPhone: reportaproblem.apple.com. Android: Google Play › Payments & subscriptions › Budget & history.

I lost my progress

Progress is saved on your phone only. Deleting the app, or Reset progress in Settings, removes it, and we cannot restore it.

The next vault won't load

Vaults 301 and up download the first time you reach them. Connect to the internet and tap Try again.

Privacy

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